fairplay ph Responsible Gaming

You can set a daily, weekly, or monthly deposit cap directly from your account settings at any time. Once a limit is active, it takes effect immediately and cannot be raised until the cooling-off period has passed — this protects you from impulsive decisions made in the heat of the moment. Lowering your limit, on the other hand, takes effect right away. We recommend reviewing your limits regularly and adjusting them to match your actual entertainment budget in Philippine pesos. This is one of the simplest and most effective ways to make sure your betting stays within comfortable boundaries.

It is easy to lose track of time when you are following a live basketball game or spinning through the game lobby. fairplay ph lets you set session time reminders so you receive a notification after a chosen period of play, prompting you to take a break, review your activity, or simply log off for the day. Regular breaks are a healthy habit that keeps betting enjoyable rather than compulsive. You can configure your reminder interval in your account preferences, and the platform will respect whatever schedule you set without any friction.

If you feel that you need a longer break from betting, our self-exclusion tool lets you suspend your account for a set period — from a few weeks up to a permanent closure. During a self-exclusion period, you will not be able to log in, place bets, or receive promotional communications from fairplay ph. We take self-exclusion requests seriously and process them promptly. To activate self-exclusion, go to your account settings or contact our support team at [email protected], and we will assist you without judgement.

Reality check notifications give you a clear, honest snapshot of how long you have been playing and how much you have wagered during your current session. These pop-ups appear at intervals you choose and are designed to cut through the excitement and give you factual information so you can make a calm, informed decision about whether to continue. Many players find that a quick reality check is all they need to decide to wrap up for the evening. You can enable and customise reality checks from your account settings at any time.

Your full betting and transaction history is available in your account dashboard at any time, giving you a transparent record of every wager placed and every peso deposited or withdrawn. Reviewing your activity history regularly is a good habit — it helps you spot patterns, understand your spending, and make more deliberate choices going forward. If you notice that your betting frequency or amounts have been creeping up over time, that is a useful signal to revisit your limits or take a short break. Transparency is a core part of how fairplay ph supports responsible play.

A cooling-off period is a short, temporary pause on your account — typically 24 hours to 30 days — that gives you space to step back without committing to a full self-exclusion. It is ideal for moments when you feel your play is becoming a little too frequent or you simply want a reset. During a cooling-off period, your account remains intact and your balance is preserved, but you cannot place bets or make deposits. You can request a cooling-off period through your account settings or by emailing [email protected].